Please complete the above RMA form with all the necessary information.
RMA number shall be issued within two business days upon receipt of completed
request form. Once assigned, the RMA number is valid for only 15 days.
Please mark the RMA Number on every package to be returned. Unauthorized
and unmarked packages may be returned upon the discretion of MC Fiber Solutions
RMA Department at the shipper's expense.
Ship your authorized return via prepaid with a copy of this RMA form enclosed.
All claims for incomplete, defective, and/or missing accessories/products
must be made within 10 days of order receipt.
Please call our RMA Department if you have any special requests or questions
about the RMA process.
MC Fiber Solutions will credit authorized returns made within 45 days
of the invoice date.
All products must be returned in re-sellable condition and in its original
packaging. Incomplete returns for credit may be subjected to a 20% restocking
fee upon the discretion of MC Fiber Solutions' RMA department.
Any requests for return made after 45 days may be approved by the discretion
of MC Fiber Solutions' RMA department and may be subjected to a 20%
All MC Fiber Solutions' products are backed by a 5-year warranty (from
the date of the original invoice or sales receipt) on parts and labor.
Resell products are subject to their manufacturer's warranties. All
charges shall be billed for any repairs requested outside of the warranty